Translate

September 15, 2005

The dotted line

Well not exactly... In this case it is just a straight line.

Before I do I intend to fully understand what may be at stake and or that I say yes to the terms of this agreement. Too many times I have signed disclaimers only to read it later to find a word or clause that zaps my brow! After all I had to learn at some point. Interesting the shortest agreement is about three pages or 30 items on the terms and agreement and people are expected to read sign and be given a copy in under five minutes.

Go figure what some of these statements says; for example the one I read yesterday goes like this:

General Limitations of Liability: In addition to those limitations of liability set out elsewhere in these Terms and Service, we will not be liable to you or to your third party for any direct, indirect incidental, special, punitive or consequential losses or damages, including: losses of earnings; loss, theft, destruction, interception, misdelivery or alternation of data or other information; loss of business opportunities; property damage;( and here is the classics loss)- personal injuries including death or any other foreseeable or unforeseeable loss.............. whether to not the acts of omissions would otherwise give rise to claims or causes of action in contract, tort, pursuant to statute to pursuant to any other doctrine of law.

That is just a small portion of one of the 29 guidelines in the terms and conditions of service.
and you are supposed to read while the rep is standing there waiting for signature.

Well I resolved that going forward anything longer than two lines will require at least one month to read, understand, query and agree to sign and return to service provider, and that goes for government agencies and all who draft up those disclaimers...

What do you know…a classic piece of mail about failure to meet end of agreement and the legal actions ensued just arrived. Did they check their files to see the breach of agreement why this amount remains outstanding? They had better get cracking because they will be the one to pay.

And this other service provider who sneaked into my bank account after the termination of services... and it has been a run around to have a refund which one of their administrators agreed was a breach on their part. I am prepared to give them one more followup call and then it is Small Claims court here I come.

I took responsible for my end of the deal. Can you?

I have let too many disputes fall through the cracks and cause unnecessary issues because I did not see the need or merit to work up my blood pressure or lose what money cannot buy or replace and now is time to say, “enough is enough!”

No comments: